Customer Stories

Trusted by leaders from various industries.

No more hunting down who knows what. Risotto handles it here and now.

33%
IT Tickets Autosolved
20%
Support Requests Autosolved
40%
Helpdesk autosolve
24/7
Availability Of Answers
91%
Autosolve Rate
3.78 sec
IT Tickets Autosolved
40–50
Applications Onboarded
56%
Support Tickets Autosolved
20%
(up from 3–5%) Autosolve Rate
35%
IT tickets Automatically Processed
~2 hours
IT Tickets Autosolved
33%
IT Tickets Autosolved
20%
Support Requests Autosolved
40%
Helpdesk autosolve
24/7
Availability Of Answers
91%
Autosolve Rate
3.78 sec
IT Tickets Autosolved
40–50
Applications Onboarded
56%
Support Tickets Autosolved
20%
(up from 3–5%) Autosolve Rate
35%
IT tickets Automatically Processed
~2 hours
IT Tickets Autosolved

Our Customer Stories

From 100+ Weekly Manual Tickets to 90% Automation: How Ironclad Transformed IT Support with AI
91%
Autosolve Rate
40–50
Applications Onboarded
How Retool elevated the employee experience with a custom branded chatbot
55%
SLA Time Reduction
3.8sec
Average Response Time
How Hazel Health Increased IT Automation by 4x and Lifted Employee Experience with Risotto
24/7
Availability Of Answers
20%
(up from 3–5%) Autosolve Rate
From Frustration to Automation: How Fundrise Transformed IT Support with Risotto
55%
SLA Time Reduction
3.8sec
Average Response Time
How Vidyard Automated 56% of IT Requests with Risotto
56%
Support Tickets Autosolved
20%
Deflection Rate Jumps
Don’t take our word for it.

Hear how teams like yours are transforming their IT support.

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

Charlie Verrey
IT Manager, Retool

“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”

Vergil Smith
IT Manager, Vidyard

“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

Phillip Rickett
Head of IT, Fundrise

The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”

Peter Hadjisavas
Head of IT, Hazel Health

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

Charlie Verrey
IT Manager, Retool

“Risotto now automatically resolves or handles initial triage for 56% of our support tickets.”

Vergil Smith
IT Manager, Vidyard

“It’s refreshing to work closely with the Risotto team. They genuinely care about solving our problems and improving our operations.”

Phillip Rickett
Head of IT, Fundrise

The more we use Risotto, the smarter it gets, that’s what makes it different from every other tool we’ve tried.”

Peter Hadjisavas
Head of IT, Hazel Health

“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”

Charlie Verrey
IT Manager, Retool

Want faster solutions and happier employees?

Risotto handles repetitive support requests across tools and teams, so IT gets back to solving real problems, not rerunning the same ones.

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