FROM DM TO DONE
Never answer the same
Never answer the same
question
question
twice
twice
Risotto answers employee questions and continuously learns from the tools you use, like Confluence, Notion, and more
Streamlined support
Streamlined support with
with
Risotto
Risotto
for Slack
for Slack
Risotto finds the answers
Risotto finds
the answers
Risotto finds answers to common questions by searching through chat history and knowledge bases like Confluence, Notion, and Google Drive.
OR
Updates software access
Risotto integrates with your IdP to automate software and directory group access. It can handle approvals, set time limits, and more for complete access management.
It all starts with
a Slack message
Employees can request support in Slack by posting in a channel or sending a DM to Risotto. Risotto immediately acknowledges the request and starts searching for the best solution. A ticket can also be automatically created and tracked.
Risotto responds and tracks
Risotto sends a clear, concise response directly to the employee in Slack, providing the solution or relevant steps to resolve their question. All interactions are automatically logged in the ticket.
OR
Escalates appropriately
If the issue requires human intervention, Risotto promptly escalates the request to the appropriate team member, sending a notification with all relevant details for a seamless handoff.
It all starts with
a Slack message
Employees can request support in Slack by posting in a channel or sending a DM to Risotto. Risotto immediately acknowledges the request and starts searching for the best solution. A ticket can also be automatically created and tracked.
Risotto finds
the answers
Risotto finds answers to common questions by searching through chat history and knowledge bases like Confluence, Notion, and Google Drive.
OR
Updates Software Access
Risotto integrates with your IdP to automate software and directory group access. It can handle approvals, set time limits, and more for complete access management.
Risotto responds and tracks
Risotto sends a clear, concise response directly to the employee in Slack, providing the solution or relevant steps to resolve their question. All interactions are automatically logged in the ticket.
OR
Escalates appropriately
If the issue requires human intervention, Risotto promptly escalates the request to the appropriate team member, sending a notification with all relevant details for a seamless handoff.
To add Risotto to your Slack workspace, schedule a demo with us!
Schedule a demo directly with Calendly below or by sending a demo request on the right.
Schedule with Calendly
Risotto - Built for IT, by IT
To add Risotto to your Slack workspace, schedule a demo with us!
Schedule a demo directly with Calendly below or by sending a demo request on the right.
Schedule with Calendly
Risotto - Built for IT, by IT
To add Risotto to your Slack workspace, schedule a demo with us!
Schedule a demo directly with Calendly below or by sending a demo request on the right.
Schedule with Calendly
Risotto - Built for IT, by IT