The Risotto Logo

Home

How it works

Solutions

Pricing

Blog

Login

Book a demo

The Risotto Logo

Home

How it works

Solutions

Pricing

Blog

Login

Book a demo

The Risotto Logo

Home

How it works

Solutions

Pricing

Blog

Login

Book a demo

Backed by

Use

Use

Use

Cases

Cases

Cases

Risotto automates IT support, ticketing, and software provisioning while improving security and workflows.

Risotto automates IT support, ticketing, and software provisioning while improving security and workflows.

Risotto automates IT support, ticketing, and software provisioning while improving security and workflows.

Book your free demo

Book your free demo

Book your free demo

An image of the Slack icon surrounded with avatars with example questions that Risotto can answer.
An image of the Slack icon surrounded with avatars with example questions that Risotto can answer.
An image of the Slack icon surrounded with avatars with example questions that Risotto can answer.

Automated

Automated

Automated

Ticket

Ticket

Ticket

Deflection

Deflection

Deflection

Risotto continuously learns from your knowledge base and support team’s interactions, allowing it to automatically resolve up to 60% of tier 1 tickets, reducing the burden on your support staff.

Risotto continuously learns from your knowledge base and support team’s interactions, allowing it to automatically resolve up to 60% of tier 1 tickets, reducing the burden on your support staff.

Risotto continuously learns from your knowledge base and support team’s interactions, allowing it to automatically resolve up to 60% of tier 1 tickets, reducing the burden on your support staff.

A checkmark Icon

Ensure 24/7 support by getting users the help they need anytime, reducing downtime and improving satisfaction.

A checkmark Icon

Enhance security with advanced IAM automation, streamlining access management and reducing risks.

A checkmark Icon

Improve response times by automatically routing escalations to the right team, ensuring fast and efficient issue resolution.

Book a demo

The Risotto App, wher eyou can set up Rules for software access. Rules include, name, Group I.D.s, Reason Required, and time limits for access.
The Risotto App, wher eyou can set up Rules for software access. Rules include, name, Group I.D.s, Reason Required, and time limits for access.
The Risotto App, wher eyou can set up Rules for software access. Rules include, name, Group I.D.s, Reason Required, and time limits for access.
An image of the Slack App, where Samantha Cho asks about Amazon's Route53. Risotto responds with information about Route53, and with the name of the owner of the software is.
An image of the Slack App, where Samantha Cho asks about Amazon's Route53. Risotto responds with information about Route53, and with the name of the owner of the software is.
An image of the Slack App, where Samantha Cho asks about Amazon's Route53. Risotto responds with information about Route53, and with the name of the owner of the software is.

IGA

IGA

Automation

Automation

Accelerate advanced software provisioning workflows to give employees instant access to what they need. Ensure compliance with least privilege access to keep your team secure.

Accelerate advanced software provisioning workflows to give employees instant access to what they need. Ensure compliance with least privilege access to keep your team secure.

Accelerate advanced software provisioning workflows to give employees instant access to what they need. Ensure compliance with least privilege access to keep your team secure.

A checkmark Icon

Improve security with comprehensive user access reviews

A checkmark Icon

Enhance compliance by automating time-based access controls

A checkmark Icon

Simplify permissions with RBAC to ensure the right access for the right roles

Book a demo

Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.

The Risotto App logo.

Risotto - Built for IT, by IT

Privacy Policy

Terms and Conditions

Contact Us

Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.

The Risotto App logo.

Risotto - Built for IT, by IT

Privacy Policy

Terms and Conditions

Contact Us

Unified

Unified

Helpdesk

Helpdesk

Streamline support with a single, unified employee funnel in Slack. Risotto routes all requests to the appropriate team automatically, reducing friction and allowing your organization to offer a one-stop shop for efficient employee support across all departments.

Streamline support with a single, unified employee funnel in Slack. Risotto routes all requests to the appropriate team automatically, reducing friction and allowing your organization to offer a one-stop shop for efficient employee support across all departments.

Streamline support with a single, unified employee funnel in Slack. Risotto routes all requests to the appropriate team automatically, reducing friction and allowing your organization to offer a one-stop shop for efficient employee support across all departments.

A checkmark Icon

Increase efficiency by setting department-specific routing rules

A checkmark Icon

Improve employee satisfaction by eliminating frustrating redirects

A checkmark Icon

Provide seamless help desk functionality across all departments

Book a demo

An image of a question in Slack for HR. Risotto, an HR IT Helpdesk in Slack, responds as HR with the answer.
An image of a question in Slack for HR. Risotto, an HR IT Helpdesk in Slack, responds as HR with the answer.
An image of a question in Slack for HR. Risotto, an HR IT Helpdesk in Slack, responds as HR with the answer.
An image of the Risotto App interface. This screen shows setting up Emoji controls for actions such as, Resolve a thread, forget a thread, and Rate a response.
An image of the Risotto App interface. This screen shows setting up Emoji controls for actions such as, Resolve a thread, forget a thread, and Rate a response.

ChatOps

ChatOps

in Slack

in Slack

Risotto enables you to embrace ChatOps providing a scalable help desk directly in Slack. Easily manage ticket statuses with emoji controls and fine-tune workflows—all without ever leaving Slack.

Risotto enables you to embrace ChatOps providing a scalable help desk directly in Slack. Easily manage ticket statuses with emoji controls and fine-tune workflows—all without ever leaving Slack.

Risotto enables you to embrace ChatOps providing a scalable help desk directly in Slack. Easily manage ticket statuses with emoji controls and fine-tune workflows—all without ever leaving Slack.

A checkmark Icon

Increase efficiency by managing private DM conversations directly in Slack, reducing context-switching and speeding up responses

A checkmark Icon

Enhance collaboration with transparent commands and updates, keeping teams aligned with clear, visible workflows

A checkmark Icon

Engage users where they work most—Slack for seamless support

Book a demo

Success metrics

Success metrics

Success metrics

you can measure

you can measure

you can measure

2x

2x

your SLA capacity

60%+

60%+

ticket deflection rate

90%+

90%+

customer CSAT

Recognition

Recognition

Recognition

&

&

certification

certification

Backed by leading investors, certified for security, and committed to the HR community.

Backed by leading investors, certified for security, and committed to the HR community.

Backed by leading investors, certified for security, and committed to the HR community.

Risotto is Backed by Y Combinator.
Risotto is AICPA SOC certified.
Risotto is a proud sponsor of Mac Admins Foundation
Risotto is a proud sponsor of Mac Admins Foundation

Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.

The Risotto App logo.

Risotto - Built for IT, by IT

Privacy Policy

Terms and Conditions

Contact Us

Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.

The Risotto App logo.

Risotto - Built for IT, by IT

Privacy Policy

Terms and Conditions

Contact Us