According to Slack, there are over 2,600 apps that integrate into their platform. That’s a lot to choose from, but the right Slack apps can transform the way your team operates, making tasks easier and more efficient.

In this article, we break down the best Slack apps for every team in your organization, from IT to customer service.

Best Slack Apps for IT & Dev Teams

Risotto – IT Help Desk Automation

Risotto is an essential IT support platform that integrates seamlessly with Slack. This app automates employee IT requests and streamlines IT processes, providing a unified help desk experience directly within your Slack workspace.

Key features of Risotto:

• AI-Powered Automation: Risotto can automatically resolve up to 60% of tier-1 tickets, allowing your IT team to focus on more-complex issues.

• 24/7 Assistance: Risotto’s chatbot is always available in your team’s Slack workspace, ensuring employees receive help whenever they need it. 

• Dynamic Approvals: Streamline your organization’s access management through automated workflows.

• Success Metrics: Tracks performance to measure the impact of your IT team’s internal support efforts.

Axolo – Timely Code Reviews

Axolo streamlines your team’s code review process by integrating GitHub pull requests directly into your Slack channels. This allows team members to receive notifications and collaborate on code without leaving Slack.

CloudForecast – AWS Cost Management Tool

CloudForecast helps your IT and dev teams monitor and manage their AWS cloud spending by providing real-time cost insights and alerts right within Slack. This allows team members to track expenses, identify cost anomalies, and optimize their cloud usage. 

Zeplin – Collaboration Between Dev and Design Teams

When integrated with Slack, Zeplin calls itself, “the most efficient way to communicate design updates to team members.” It keeps developers, designers, and project managers in the loop on design changes.

Linear – Linear Issues Through Slack Messages

Linear enables your team members to create, update, and view Linear issues directly from Slack. It supports bidirectional syncing of comment threads, ensuring that workers are kept informed about issue updates even if they don't have a Linear account.

StackHawk – Security Reports

StackHawk sends notifications to designated Slack channels whenever a HawkScan is completed. The notifications include scan summaries and error reports so that IT and security teams are aware of any security vulnerabilities and issues.

LogicMonitor – Automated Monitoring

LogicMonitor combines its monitoring capabilities with Slack, allowing your team to receive alert notifications directly in your organization's workspace channels. Workers can even put resources into scheduled downtime right from within Slack. 

Onna Discovery – Slack Workspace Analytics 

Onna allows your team to capture, preserve, and analyze Slack data. This can be crucial for your organization’s compliance, legal, and business intelligence purposes.

Snyk – Respond to Security Issues

Snyk integrates its security capabilities into Slack, providing your team with a native experience for viewing and managing security data directly within the platform. This integration enables your developers, security, and operations teams to collaborate more effectively on resolving security issues.

GitHub – Real-time GitHub Updates

GitHub allows your dev team to receive real-time updates about repository events such as commits, pull requests, and issues, right in Slack. Developers can subscribe to specific repositories using the “/github subscribe” command. The app also provides context for shared GitHub links and supports slash commands to start tasks directly from Slack.

AWS Chatbot – AWS Management and Alerts

AWS Chatbot enables your team to monitor and interact with your organization’s AWS resources directly from Slack channels. Your team can receive real-time alerts, run diagnostic commands, invoke AWS Lambda functions, and create AWS Support cases, all within Slack.

Best Slack Apps for HR Teams

Risotto – Automated HR Help Desk

Risotto works for HR too. It streamlines HR processes, automates HR requests from employees, and improves employee satisfaction.

Key features of Risotto:

• Ticket Deflection: Just like with IT, Risotto can resolve up to 60% of tier-1 tickets for your HR team, deflecting those tickets away from them so they can focus on more-strategic HR initiatives. 

• 24/7 Assistance: Your employees can always ask HR-related questions to Risotto any time of day and get instant answers.

• Streamline Onboarding: Risotto can even help your HR team to streamline new employee onboarding by improving access to HR resources and support.

HeyTaco – Team Recognition

HeyTaco is a gamified Slack tool that encourages team recognition. Your team members can give each other tacos as tokens of appreciation for work well done. It’s a simple and fun way to boost morale and promote a culture of support.

Donut – Team Bonding

Donut helps your team facilitate informal meetups to increase trust and collaboration. The app will randomly pair team members for coffee chats or virtual hangouts to strengthen relationships.

Nectar – Automated Employee Recognition

Nectar automates and enhances team morale through recognition, rewards, and internal communications. It can give birthday and anniversary shoutouts automatically on Slack and post recognition notifications. Nectar also ensures important announcements and updates reach your employees.

Bonusly – Peer Recognition and Rewards

Bonusly enables your employees to recognize and reward each other directly within Slack channels using the “/give” command. It can also help your team members celebrate special occasions like birthdays, work anniversaries, and milestones.

Awardco – Streamlined Rewards

Awardco allows your team members to recognize and reward their colleagues directly from Slack by using the “/recognize” command. Awardco makes it easier to build a culture of engagement and appreciation within your organization.

Matter – Enhanced Recognition and Engagement

Similar to Bonusly and Awardco, Matter enhances employee recognition and engagement by allowing your team members to share kudos and rewards directly within Slack. Use Matter to foster a culture of gratitude and high performance.

Geekbot – Automated Standup Meetings

Geekbot allows you to facilitate and automate standup meetings, helping your team streamline their daily or weekly check-ins, while reducing the need for in-person meetings.

Simple Poll – Polling and Feedback

Simple Poll enables your HR team to create and manage polls directly within Slack, making it easy to gather team feedback and opinions. It offers anonymous or public responses and recurring polls. Poll results are available instantly.

AttendanceBot – Attendance and Time Management

AttendanceBot helps you streamline your organization’s attendance management, time tracking, and leave-requests directly within Slack.

Best Slack Apps for Finance Teams

Teampay – Purchasing and Expense Management

Teampay allows your employees to manage purchasing tasks directly within Slack, including requesting access to company funds, receiving virtual cards or purchase orders, and completing transactions. It also streamlines approval workflows by routing purchase requests to appropriate approvers in your finance team.

Ramp – Spend Management and Alerts

Ramp allows you to enhance corporate card and spend management by providing real-time business-activity alerts. This ensures you never miss important updates like large transactions and monthly spending summaries. Your employees can even request new Ramp cards by typing “/ramp new” and admins can manage those card requests right in Slack.

Spendesk – Purchase Request and Approval Management

Spendesk helps your organization streamline the management of team purchase requests by notifying managers in Slack when a new request needs approval. Employees will be notified right in Slack whether a request has been approved or denied. Your finance team can also send reminders to colleagues to upload missing receipts.

Mercury – Financial Workflows and Updates

Mercury allows your team to stay connected to their Mercury accounts with real-time updates and secure access to financial workflows throughout the day. Features include the ability to review and approve payment requests from within Slack and to check account balances with the “/mercury-balance” shortcut.

Inkle – CPA Integration and Collaboration

Inkle’s CPA services can integrate seamlessly with your Slack workspace. Streamline financial tasks, such as tracking and consolidating global financials, and collaborate more effectively with your accountants and team.

ApprovalMax – Streamlined Approval Process

ApprovalMax allows your finance team to approve, reject, or comment on financial documents directly from Slack. This streamlines the approval process and saves time for decision-makers.

Visible – Investor Updates and Engagement

Visible is for founders, entrepreneurs, and CEOs, empowering them to engage with investors. Send updates seamlessly to your Slack channels, enhancing communication with team members, investors, and customers.

Best Slack Apps for Sales & Marketing Teams

HubSpot – CRM Management

HubSpot integrates its CRM capabilities with Slack, allowing your sales team to access and manage HubSpot data directly from Slack channels. They can receive notifications about new contacts, leads, or deals, and create tasks or send emails from Slack.

Salesforce – Salesforce Data and Collaboration

Salesforce integrates data and processes directly into Slack, allowing your sales team to access and manage customer information, sales opportunities, and service cases from within your Slack workspace.

Canva – Design Collaboration on Marketing Materials

Canva is an even more-powerful tool for your marketing team when integrated into Slack. It enables seamless collaboration on design projects, like branding assets, promotional campaigns, and decks, with notifications, access granting, commenting, and sharing.

Figma — Design Collaboration on Marketing Materials

If your marketing team uses Figma instead of Canva for designing marketing materials, then this Slack integration only improves on that experience.

Brand24 – Brand Monitoring and Engagement

Brand24 allows your marketing team to receive real-time notifications about brand mentions directly in Slack. This enables them to respond to customer feedback quickly and manage your organization’s online reputation.

Leadfeeder – Lead Notifications and Collaboration

Leadfeeder provides notifications about new leads to your sales team directly in Slack. This helps streamline the lead handoff process by providing real-time updates on lead assignments and activities.

Typeform – Feedback Collection and Collaboration

Typeform integrated with Slack is great, not just for your sales team, but for operations and customer service. With real-time notifications sent directly to your team’s Slack channels or DMs, they can react to responses quickly and access all answers without switching platforms.

Best Slack Apps for Operations & Administration Teams

Trello  – Task Management and Project Collaboration

Trello enables your team to manage tasks directly within Slack. They can assign tasks, set deadlines, and update progress without leaving your workspace.

Workast  – Task Management

Workast helps your team create, manage, and track tasks directly within Slack channels. They can do this using commands like “/todo” or by easily converting Slack messages into tasks.

Wrike – Task Management

Like Workast, Wrike allows your team to create new tasks directly from Slack using the “/wriketask” command. Your team members will receive instant notifications as tasks are updated or completed.

Monday.com  – Project Updates and Notifications

Monday.com integrated with Slack enables seamless communication and collaboration for your team by syncing conversations and updates across both platforms. Share project progress in real-time to notify Slack channels when you’ve created tasks, updated statuses, or completed tasks in the monday.com platform.

Teamwork  – Task Management

Teamwork allows your team to turn Slack conversations into actionable tasks. This ensures that ideas and requests are captured and acted upon efficiently.

Hubstaff  – Activity Tracking and Notifications

Hubstaff provides real-time notifications about your team’s activity, including when team members start or stop tracking time and when tasks are completed. This reduces downtime and improves productivity.

Workstreams.ai  – Task Management

Similarly to Teamwork, workstreams.ai enables your team to create and manage tasks directly within Slack, turning conversations into actionable items. 

ClickUp – Task Management

ClickUp assists your team in automating workflows, receiving notifications, and managing tasks directly within Slack. Features include creating new tasks in ClickUp from Slack messages, assigning tasks to team members, and receiving real-time updates on task status changes.

Asana – Task Management

Asana helps your team to convert conversations and ideas from Slack into actionable tasks and projects in Asana. This helps to prevent important tasks from getting lost in chat. Asana can also summarize tasks directly in Slack, providing quick updates on work status and insights.

Calendly – Meeting Notifications And Scheduling 

Calendly provides automatic meeting notifications to your team, keeping them updated on their schedule by sending alerts when meetings are booked, rescheduled, or canceled.

Todoist – Task Management

Todoist helps your team manage their tasks and projects directly from Slack. They can create new tasks, assign them to team members, and set deadlines.

Evernote – Note-Taking and Sharing

Evernote integrates its note-taking capabilities with Slack, allowing your team members to search, find, and share Evernote notes directly within Slack conversations. Also save valuable Slack conversations to Evernote for future reference.

Miro  – Idea Capture

Miro enables your team to capture new ideas from Slack conversations, saving them for later use without needing to leave the Slack platform.

Best Slack Apps for Customer Service Teams

ReviewFlowz – Customer Review Management

ReviewFlowz is designed to aid your team in managing and streamlining customer reviews across various platforms like Trustpilot, Google Maps, and Yelp, right in Slack. Your customer service and other team members can monitor, respond to, and analyze customer feedback in real-time.

Smallchat – Live Customer Chat

Smallchat allows your customer service team to manage website visitor chats directly within Slack. They can engage with visitors seamlessly through Slack and manage conversations in separate threads.

Chatlio – Live Customer Chat

Chatlio is another live customer chat app for Slack. It allows your team to chat with customers and even collaborate with multiple teammates on chats with site visitors simultaneously, enhancing efficiency.

Tiny Chat – Live Customer Chat

Tiny Chat enables you to add a chat widget to your website and receive customer messages to your organization’s Slack workspace. It can streamline customer service and sales interactions with automated triggers, language adaptation, and email collection.

Voxloud – Call Management

Never thought Slack could integrate with business telephony? Well Voxloud does just that, allowing your customer service team to centralize call data and enhance customer interactions by providing context to calls. Automatically logs calls, including made, missed, and received calls, as well as voicemail messages.

Conclusion

There are thousands of apps that integrate with Slack. Selecting the best Slack apps can significantly enhance your team's productivity and streamline communication across various departments. Use these Slack apps to empower your team to work smarter, not harder, and ultimately drive success and innovation within your organization.