SOLUTIONS
Risotto continuously learns from your knowledge base and support team’s interactions, allowing it to automatically resolve up to 60% of tier 1 tickets, reducing the burden on your support staff.
Ensure 24/7 support by getting users the help they need anytime, reducing downtime and improving satisfaction.
Enhance security with advanced IAM automation, streamlining access management and reducing risks.
Improve response times by automatically routing escalations to the right team, ensuring fast and efficient issue resolution.
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Improve security with comprehensive user access reviews
Enhance compliance by automating time-based access controls
Simplify permissions with RBAC to ensure the right access for the right roles
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Increase efficiency by setting department-specific routing rules
Improve employee satisfaction by eliminating frustrating redirects
Provide seamless help desk functionality across all departments
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Increase efficiency by managing private DM conversations directly in Slack, reducing context-switching and speeding up responses
Enhance collaboration with transparent commands and updates, keeping teams aligned with clear, visible workflows
Engage users where they work most—Slack for seamless support
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