Backed by

Use

Use

Use

Cases

Cases

Cases

Risotto automates IT support, ticketing, and software provisioning while improving security and workflows.

Risotto automates IT support, ticketing, and software provisioning while improving security and workflows.

Risotto automates IT support, ticketing, and software provisioning while improving security and workflows.

Automated

Automated

Automated

Ticket

Ticket

Ticket

Deflection

Deflection

Deflection

Risotto continuously learns from your knowledge base and support team’s interactions, allowing it to automatically resolve up to 60% of tier 1 tickets, reducing the burden on your support staff.

Risotto continuously learns from your knowledge base and support team’s interactions, allowing it to automatically resolve up to 60% of tier 1 tickets, reducing the burden on your support staff.

Risotto continuously learns from your knowledge base and support team’s interactions, allowing it to automatically resolve up to 60% of tier 1 tickets, reducing the burden on your support staff.

Ensure 24/7 support by getting users the help they need anytime, reducing downtime and improving satisfaction.

Enhance security with advanced IAM automation, streamlining access management and reducing risks.

Improve response times by automatically routing escalations to the right team, ensuring fast and efficient issue resolution.

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IGA

IGA

Automation

Automation

Accelerate advanced software provisioning workflows to give employees instant access to what they need. Ensure compliance with least privilege access to keep your team secure.

Accelerate advanced software provisioning workflows to give employees instant access to what they need. Ensure compliance with least privilege access to keep your team secure.

Accelerate advanced software provisioning workflows to give employees instant access to what they need. Ensure compliance with least privilege access to keep your team secure.

Improve security with comprehensive user access reviews

Enhance compliance by automating time-based access controls

Simplify permissions with RBAC to ensure the right access for the right roles

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Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.

Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.

Unified

Unified

Helpdesk

Helpdesk

Streamline support with a single, unified employee funnel in Slack. Risotto routes all requests to the appropriate team automatically, reducing friction and allowing your organization to offer a one-stop shop for efficient employee support across all departments.

Streamline support with a single, unified employee funnel in Slack. Risotto routes all requests to the appropriate team automatically, reducing friction and allowing your organization to offer a one-stop shop for efficient employee support across all departments.

Streamline support with a single, unified employee funnel in Slack. Risotto routes all requests to the appropriate team automatically, reducing friction and allowing your organization to offer a one-stop shop for efficient employee support across all departments.

Increase efficiency by setting department-specific routing rules

Improve employee satisfaction by eliminating frustrating redirects

Provide seamless help desk functionality across all departments

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ChatOps

ChatOps

in Slack

in Slack

Risotto enables you to embrace ChatOps providing a scalable help desk directly in Slack. Easily manage ticket statuses with emoji controls and fine-tune workflows—all without ever leaving Slack.

Risotto enables you to embrace ChatOps providing a scalable help desk directly in Slack. Easily manage ticket statuses with emoji controls and fine-tune workflows—all without ever leaving Slack.

Risotto enables you to embrace ChatOps providing a scalable help desk directly in Slack. Easily manage ticket statuses with emoji controls and fine-tune workflows—all without ever leaving Slack.

Increase efficiency by managing private DM conversations directly in Slack, reducing context-switching and speeding up responses

Enhance collaboration with transparent commands and updates, keeping teams aligned with clear, visible workflows

Engage users where they work most—Slack for seamless support

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Success metrics

Success metrics

Success metrics

you can measure

you can measure

you can measure

10x

10x

your team's impact

60%+

60%+

ticket deflection rate

90%+

90%+

customer CSAT

Recognition

Recognition

Recognition

&

&

certification

certification

Backed by leading investors, certified for security, and committed to the HR community.

Backed by leading investors, certified for security, and committed to the HR community.

Backed by leading investors, certified for security, and committed to the HR community.

Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.

Ready to revolutionize

your

MSP operations

?

Schedule a demo today and see how Risotto can transform your business.

Schedule with Calendly

We will never spam you or share your information.