Backed by

Your

Your

All-in-One

All-in-One

All-in-One

Solution

Solution for

Solution

for Employee Support

Employee Support

for Employee Support

Save time and money with one platform for internal support, automation, and around-the-clock assistance

Save time and money with one platform for internal support, automation, and around-the-clock assistance

Knowledge Management ›

Access Requests ›

Department Routing ›

Ticket & Task Management ›

Knowledge Management ›

Access Requests ›

Department Routing ›

Ticket & Task Management ›

Knowledge Management ›

Access Requests ›

Department Routing ›

Ticket & Task Management ›

Knowledge Management ›

Knowledge Management ›

Trusted by

Trusted by

Trusted by

IT and HR

IT and HR

IT and HR

Success metrics

Metrics

Metrics

you

can measure

you can measure

you can measure

10x

10x

your teams impact

60%+

60%+

of your tickets deflected

90%+

90%+

customer CSAT

Reduce costs with a single employee support funnel

Reduce costs with a single support funnel

Reduce costs with a single employee support funnel

powered

powered

powered

by ChatOps

by ChatOps

by ChatOps

Minimize Tickets and Maximize Efficiency

Track every issue directly in Slack for faster escalations and easier audits

Simplify IAM and Strengthen Security

Manage access, automate approvals, and enforce time limits effortlessly

Transform Slack into a help desk for every department

Route requests, collaborate on triage, and customize the experience—all within Slack

Solutions

Solutions

Solutions

Bring your company’s support ops together in Slack, supercharged with AI

Bring your company’s support ops together in Slack, supercharged with AI

Unified

helpdesk

Boost efficiency with a
single support funnel in Slack

Save time for every
department

Improve satisfaction
with quick responses

Support IT, HR,
Engineering, Security

Boost efficiency with a single, unified support funnel in Slack, providing a seamless experience across all departments. Eliminate friction by offering one centralized hub for employee support.

Learn More

IGA/IAM

automation

Accelerate advanced software provisioning workflows to give employees instant access to what they need.

Improve security with
Time based access

Save time with
Dynamic Approvals

Simplify permissions with
RBAC access management

Save license costs with
User Access Reviews

Learn More

IT

co-pilot

Let Risotto answer employee's most common questions. Leveraging learnings from past tickets, your knowledge base, & Slack history.

Automate tier 1 tasks to
get "time back"

Deliver 24/7 support to ensure
continuous service

Boost user satisfaction with
fast, efficient support

Multiply team productivity
by 10x with automated
workflows

Learn More

automating

Save time

Save time

Save time

with automations

automating

in Slack

in Slack

in Slack

Automated ticket deflection

Automated ticket deflection

Increase efficiency by deflecting up to 60% of tier 1 tickets with Risotto, which learns from your knowledge base and chat interactions

Provide 24/7 support to ensure users always get the help they need

Restore focus time by automatically resolving common issues

Restore focus time by automatically resolving common issues

Restore focus time by automatically resolving common issues

Improve resolution time with automatic escalations to the right team

Improve resolution time with automatic escalations to the right team

Improve resolution time with automatic escalations to the right team

Learn More

Ticket management in Slack

Ticket management
in Slack

Scale your help desk seamlessly by managing tickets where your users are—directly in Slack

Ensure confidentiality in chat

Stay focused in one tool

Expand effortlessly to all teams

Learn More

Advanced IAM

Advanced IAM

Speed up and secure access management with automated approvals, time-based access, and user access reviews

Run compliance tasks

Improve security

Automate access approvals

Learn More

Recognition

Recognition

Recognition

&

&

&

certification

certification

certification

Backed by leading investors, certified for security, and committed to the IT community.

Backed by leading investors, certified for security, and committed to the IT community.

Backed by leading investors, certified for security, and committed to the IT community.

Frequently asked questions

Frequently asked
questions

How do you ensure software access is granted accurately and securely?

We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.

How do you ensure software access is granted accurately and securely?

We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.

How do you ensure software access is granted accurately and securely?

We ensure secure access with a rules-based engine that lets you define approval chains, time limits, profile requirements, and more. Risotto uses these rules to manage software access and tracks every action for auditability.

How does Risotto improve security?

How does Risotto improve security?

How does Risotto improve security?

What tools does Risotto integrate with?

What tools does Risotto integrate with?

What tools does Risotto integrate with?

Where can I try Risotto?

Where can I try Risotto?

Where can I try Risotto?

To add Risotto to your Slack workspace, schedule a demo with us!

Schedule a demo directly with Calendly below or by sending a demo request on the right.

Schedule with Calendly

We will never spam you or share your information.

To add Risotto to your Slack workspace, schedule a demo with us!

Schedule a demo directly with Calendly below or by sending a demo request on the right.

Schedule with Calendly

We will never spam you or share your information.

To add Risotto to your Slack workspace, schedule a demo with us!

Schedule a demo directly with Calendly below or by sending a demo request on the right.

Schedule with Calendly

We will never spam you or share your information.